Crafting your bouquet
COMMERCE TRANSPARENCY

Privacy Policy

Last updated: March 22, 2026  |  Compliant with RA 10173 (Data Privacy Act)

Promise

Our Privacy Promise

At Bloom, our relationship with you is rooted in trust. We believe your recipient details, floral gift messages, and custom 3D configurations belong strictly to you. We collect only what is necessary to demonstrate our capstone platform workflows. Note: This is an academic prototype. Data is stored in a demonstration database and may be reset periodically.

01.

Information We Collect

  • Account Profile: Email address, billing name, delivery contact number, and hashed credentials.
  • Customization Data: Saved 3D bouquet configurations, arrangement metadata, and personalized gift messages.
  • Logistics & Fulfillment: Recipient name, precise physical delivery coordinates, and timing windows.
  • Financial Security: Payments are securely processed via PayMongo (PCI-DSS compliant). Bloom never ingests or stores card numbers.
02.

How We Protect Your Data

  • Encrypted Pipeline: Standard TLS encryption in transit and AES-256 protection for data at rest.
  • Access Containment: Delivery details are strictly restricted to active logistics coordinators during your chosen arrival window.
  • Data Minimization: Recipient contact details are masked on dispatch sheets within 72 hours of successful delivery.
  • PH Localization: Our database infrastructure complies with Philippine statutory data localization protocols.
03.

3D Renders & Local Cache

To deliver a sub-second, low-latency 3D arrangement experience, Bloom utilizes local browser caching (IndexedDB) to store lightweight flower geometry and textures. These visual assets reside strictly on your local device and are never compiled into cross-platform advertising profiles.

04.

Data Deletion Rights

  • Cart Expulsion: Unfinished orders are automatically cleared from active database memory after 14 days of inactivity.
  • Account Terminations: Account deletion requests result in full erasure of your profile credentials within 30 days.
  • Regulatory Backups: Transactional records are securely maintained as mandated by BIR accounting regulations.
05.

Non-Distribution Guarantee

We will never sell, lease, or share your personal contact lists or recipient information with third-party marketing services. We share data exclusively with verified logistics partners solely to execute physical fulfillment.

06.

Functional Cookies

We employ strictly essential session cookies to facilitate cart memory, maintain persistent login authorization, and honor your localized language selection. No advertising or tracking pixels are installed.

07.

Your Rights (RA 10173)

Under the Data Privacy Act of 2012, you possess absolute rights to be informed, access your information, correct inaccuracies, erase outdated records, object to processing, and secure data portability.

Contact: hello@bloom.ph

08.

Compliance Office

  • Data Protection: Bloom Security Team
  • Inquiries: hello@bloom.ph
  • Campus Center: STI College Lipa BSIT Innovation Lab
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