Within 4 hours
Order before 2 PM PHT for same-day delivery inside the core service area. Subject to florist capacity.
Shipping & Delivery
From workshop to doorstep, transparently.
How a Bloom order moves through the system, what each status means, and where to find live updates. Logistics are simulated for the capstone. The workflow modelled here matches the one a production deployment would follow.
Service area
Where we model deliveries
The order pipeline assumes service inside Metro Lipa with optional extended same-day windows. Production-style rate cards are seeded for evaluation.
Lipa City core
Tanauan
San Pablo
Batangas City
Sto. Tomas
Calamba
Greater Metro Manila (next-day)
Five states, one timeline
The status machine is enforced server-side. The tracker page subscribes to a Socket.IO room scoped to your order and updates in real time as each transition fires.
- 01PlacedOrder is persisted, payment confirmation is verified, and the customer-facing tracker becomes available. A confirmation email is sent to the address on the order.
- 02In florist handsThe arrangement is built by the florist. For 3D customizer orders, the saved configuration is rendered as a printable spec sheet that travels with the bouquet.
- 03Out for deliveryA courier picks up the package and the tracker shows the assigned window. Contact-on-arrival messages can be enabled at checkout.
- 04Handed offThe recipient signs or confirms receipt. A photo confirmation is attached when permitted by the recipient.
- 05ClosedThe order moves to the closed state. A short feedback survey is offered and the order remains accessible in your profile archive.
Three windows, three price tiers
Pick your window
Schedule a morning, afternoon, or evening window the following day. Available across the entire service area.
Up to 14 days out
Book birthdays, anniversaries, and graduations in advance. A reminder is sent the day before fulfillment starts.
Questions we hear most
What happens if no one is home?
The courier attempts a contact-on-arrival message first. If there's no response, the package is held for a second attempt at no extra charge. After two attempts it returns to the workshop and we coordinate via email.
Can I change the delivery address after checkout?
Yes, until the order enters status 03 for delivery. Open the order in your profile and request a change. The request is logged in the order history.
Do you ship outside the listed areas?
Not as part of the capstone simulation. The platform is structured to add new service polygons via the admin dashboard; we'd extend coverage before any real-world deployment.
How is the live tracker different from a status page?
The tracker subscribes to a Socket.IO room and pushes status updates instantly when the server-side state machine transitions. No refresh required.
Academic context
This is a capstone technical demonstration. No physical flowers are shipped and the courier handoff is simulated. The shipping logic, state machine, and tracker are real. The goods and routes are not.